Programme

The ultimate guide to retaining more members

This session will cover: Learning how to better retain existing members, understanding how to create stronger engagement with members and the importance of generating tangible/intangible value.


Richard Gott
Chair
Memberwise Network

      

The 18 things you need to have in order to build a successful association website

This session will focus on: What to consider when moving to a new website, behind the scenes of membership management platforms and member areas, user experience and engagement and what your website needs to be doing right now to help your association get through the pandemic. 


Joe Gilbert
Managing Director
Red Giraffe

     

Hints and tips on PA & Membership services

This session will cover: Preparing for a meeting, timelines, monthly membership reporting, contingency planning and when to consider appointing a secretariat company.


Michelle McDougall
Client Support Services Manager
Fitwise Management Ltd.

      


Stacy Martin
Head of Client Support Services
Fitwise Management Ltd.

      

Making the most of your marketing budget

This session will cover: Utilising social media, scheduling platforms and campaigns, useful tools that won’t break the bank, making the most out of contra deals and ways of getting members involved in marketing


Laura Cassidy
Marketing Executive
Fitwise Management, Ltd.

     

Risk, Governance and Annual Reporting: hints and tips for the modern charity

This session will focus on: current financial risks and priorities for charities/membership associations, key aspect of financial governance to consider, common financial mistakes and how to avoid them.


Kenneth McDowell
Partner
Saffery Champness

     


Connie Hume
Head of Finance
Fitwise Management, Ltd.

     

Legal essentials – good governance and expectations

This session will cover: top tips for good governance, legal essentials for associations/charities and trustee standards/expectations.


Catherine Rustomji
Partner
Browne Jacobson